Shipping policy

FREE U.S. SHIPPING OVER $35*

Shipping costs can be expensive. At Mario Badescu, we work closely with our shipping providers to get the best rates for our customers, which is why we offer free shipping on orders over $35. Because packages to most locations arrive within 2-7 days, it’s almost like getting expedited service for FREE.

Free shipping applies to ground orders sent within the 50 states in the United States, including Hawaii, and Alaska.**

*When ordering Gift Certificates, you will be charged $4.95 per shipping destination; they also do not qualify for free shipping offers.

**U.S. Territories do not qualify for free ground shipping. The orders will be shipped via USPS. Rates are displayed during the checkout process.


STANDARD DOMESTIC SHIPPING & HANDLING RATES (BEFORE TAX)*:

$4.95 for orders $34.99 and under.


WE PROCESS AND DELIVER WITHIN THE U.S. IN 2-7 BUSINESS DAYS:

We know how important it is for you to get your products, which is why we’ve teamed up with USPS Priority Mail and FedEx* to improve our delivery times to your area. Please allow 1-3 business day(s) for processing before the packages are shipped. Packages typically arrive within 2-7 business day(s) of the ship dates. Depending on where you live in the U.S., you can get your package within 2-7 business days* of order date.

Our goal is to get your order to you as quickly as possible, but please keep in mind that delivery times are dependent on several factors. Packages are shipped out on business days and delivered to your home or business Monday through Saturday. Orders placed after 3PM EST will ship the next business day; orders received after 3PM EST on Friday will ship the following Monday. Packages will be delivered to your home or business Monday through Saturday. Some delays are to be expected during major holidays or in the case of inclement weather.

*Orders over $250 will be shipped via FedEx with signature required.


WANT U.S EXPEDITED DELIVERY IN 1-2 BUSINESS DAYS?

Rates for U.S. 1 and 2 Day Shipping are totaled and displayed during the checkout process. Business days are working days Monday to Friday not including holidays.

1 Day Shipping- Order before 3 PM EST for next business day delivery.

2 Day Shipping- Order before 3 PM EST for delivery in two business days.

3 Day Shipping- Order before 3 PM EST for delivery in three business days.


INTERNATIONAL SHIPPING:

Ordering from outside the United States? All prices are listed in U.S. dollars. Rates to international locations are totaled and displayed during the checkout process. Standard shipping for International orders is about 7-10 business days. International orders are shipped via FedEx.*

*Please note 7-10 business days is the general shipping time for international orders but this could change per country selected. At this time we do not have shipping tracking for international orders listed on the account details. Please contact CUSTOMER SERVICE for your tracking number.

Please read and agree to our TERMS AND CONDITIONS for International Orders to complete your order. International orders may be subject to import taxes, custom duties, and fees levied by your country’s customs department upon arrival. When ordering from our website (MarioBadescu.com), the shipment’s recipient is considered the importer of record. Therefore, the recipient is responsible for any of these import fees and must comply with all laws and regulations of the destination country. Mario Badescu Skin Care does not collect international duties and taxes—and because we cannot predict your shipment’s particular charges, we highly encourage you to contact your local customs office for more information so you feel fully informed prior to ordering from our website.


APO SHIPPING:

To send to APO: Please add the service member’s full name and email address. Please also include Unit and Box if applicable in the address fields. The city field would need to have APO, FPO, or DPO listed. Please select the country as the United States and the state as AA (Armed Forces Americas AE (Armed Forces Europe), or AP (Armed Forces Pacific). Please do not forgot to add the zip code. All APO orders are shipped via USPS. Shipping generally takes 1-3 weeks. Any questions with shipping to APO addresses, please contact us on LIVE CHAT.


SAMPLE ORDER SHIPPING*:

If you order samples after completing the SKIN ANALYSIS, it would take 3-4 weeks as indicated at sample order checkout to process, ship and deliver. Business days are working days Monday to Friday not including holidays. Sample orders placed after 3 PM are counted as the next business day.

Please note: This only includes sample only orders- the 3 complimentary samples placed with regular paid orders will ship and deliver within 2-7 business days.