mariobadescu.com  ·  Last updated: May 5 2026

1. Commitment to Accessibility

Mario Badescu is committed to ensuring digital accessibility for all users. We strive to provide an inclusive and accessible experience and continuously work to improve our website in line with recognized international standards.

Our goal is to conform as closely as possible to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA — the internationally recognized benchmark for web accessibility.

We recognize our responsibilities under applicable accessibility laws, including the Americans with Disabilities Act (ADA), and aim to provide equal access to our digital content and services.

2. Conformance Status

This website is partially conformant with WCAG 2.1 Level AA.

“Partially conformant” means that while many areas of the website meet accessibility standards, some content or functionality — particularly in third-party components — may not fully conform. We are actively working to close these gaps.

3. Our Accessibility Efforts

• Design and develop with accessibility considerations built into our process from the start

• Perform ongoing testing using a combination of automated tools (including axe and Lighthouse) and manual reviews

• Test key user journeys — including navigation, product browsing, and checkout — with keyboard-only navigation and assistive technologies

• Incorporate accessibility requirements into our development and QA processes

• Regularly review our website against WCAG 2.1 AA criteria

• Aim to conduct a comprehensive accessibility audit at least once per year

4. Accessibility Support Tool (accessiBe)

We provide an optional accessibility support tool powered by accessiBe that allows users to adjust certain visual and interactive aspects of the website to better suit their individual needs.

This tool may offer features such as:

• Adjusting text size and spacing

• Modifying contrast and color settings

• Enhancing readability and certain aspects of navigation

Important: This tool is intended as a supplementary aid only. It does not replace accessible design and development practices, and it does not guarantee full conformance with WCAG 2.1 Level AA or compliance with accessibility laws. Our primary commitment is to build accessibility into the website itself.

5. Third-Party Content and Limitations

Some areas of our website rely on third-party services and components that are outside of our direct control. We make every effort to work with vendors that prioritize accessibility, but we cannot guarantee full conformance in these components.

Third-party integrations currently in use include:

• Yotpo — Product reviews and rewards functionality

• Unbxd — Site search, product recommendations, and popups

• Tolstoy — User-generated content (UGC)

• Gorgias — Live chat

• Pandectes — Cookie consent banner

We actively monitor these integrations, report accessibility issues to our vendors, and seek improvements where possible.

6. Known Limitations

• Incomplete keyboard navigation in certain interactive or third-party widgets

• Inconsistent screen reader support in some dynamic components

• Missing or suboptimal alternative text in user-generated or externally sourced content

• Dynamic elements — such as popups, chat interfaces, and image sliders — that may not fully meet accessibility expectations

If you encounter an issue not listed here, please let us know using the contact details below.

7. Ongoing Improvements

• Regularly reviewing the website against WCAG 2.1 AA standards

• Prioritising improvements based on user impact and technical feasibility

• Including accessibility as a standing item in our development and design lifecycle

• Conducting a full accessibility audit on an annual basis, or following major site updates

• Updating this statement to accurately reflect our current conformance status

8. Feedback and Contact

We welcome feedback on the accessibility of our website. If you experience any difficulty accessing content or functionality, or if you have suggestions for improvement, please contact us:

Email: accessibility@mariobadescu.com

Contact form: https://www.mariobadescu.com/pages/contact

To help us respond effectively, please include:

• A description of the issue you encountered

• The URL of the page where the issue occurred

• The assistive technology, browser, or device you were using (if applicable)

We aim to respond to all accessibility-related inquiries within 5 business days.

9. Compatibility

Our website is designed to be compatible with modern web browsers (Chrome, Firefox, Safari, Edge) and common assistive technologies such as screen readers (e.g., NVDA, VoiceOver), as well as keyboard-only navigation.

10. Statement Date

This accessibility statement was last reviewed and updated on: May 5 2026. We review this statement at least annually, or following significant changes to the website.

Mario Badescu Skin Care · 320 East 52nd Street, New York, NY 10022 · accessibility@mariobadescu.com